Our staff are here to make your SAE experience rewarding and enjoyable. Below is an outline of the student services available to you at SAE.
Supporting your learning
SAE offers a range of services to support you in your studies:
- Expert Studio Supervisors are on hand to assist you with the use of specialist facilities, technical advice and access to equipment
- Electronic resources, on-campus and online, email
- IT staff to provide email, web and network support
- Library and academic staff provide tutorials for study skills, information navigation and research, and writing skills
- Special learning needs are treated confidentially and expertly
- Printing, copying and scanning facilities
Each SAE campus has an IT support officer who can provide students with support relating to all matters of SAE’s digital learning environment. A 24/7 service desk is available to all SAE students to provide support both on and off campus. Students may access this service either directly on campus via Student Services or via the 24/7 email address: service.desk@navitas.com
Supporting your student administration
Student Services staff can help you with all administrative matters including:
- Course information
- Application and admission
- Forms and student records
- Orientation
- Timetables and campus information
- Fees and payments
- Graduation
Supporting your wellbeing
SAE Student Services staff provide guidance and support on an array of non-academic matters including:
- Time and study management skills
- Accommodation, transport and local services
- Healthy and effective study practices
- Confidential liaison for contact to professional services in health, social services, finance and counselling
Supporting students with disabilities
SAE is committed to supporting students with special needs. If you have a special need, you should discuss this with the Student Services Advisor, Campus Academic Coordinator or Campus Manager. Student Services staff can assist you with making contact with these people. You can help us with designing support for you by providing any professional advice from accredited practitioners, e.g. doctors or other medical professionals, during the application or enrolment process.
